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Privacy Policy

Automobile Club of New York, Inc.

This is the Web site of the Automobile Club of New York, Inc. Our postal address is:

1415 Kellum Place
Garden City, NY 11530
Attn: Public Information

You can reach our Webmaster at: Webmaster@aaany.com

Note: portions of this site were designed strictly for use by AAA members, and non-members will not be able to access those sections of the site.

Our Privacy Promise

At the Automobile Club of New York, we recognize that our members are our greatest asset and that our relationship with you is one that is built upon trust. As a result, we carefully guard any personal information that we may acquire in the course of providing services to you.

Recent advances in technology have heightened concerns about privacy and the safeguarding of personal information. Accordingly, we are informing you of our policies regarding the collection, use and safeguarding of your personal information.

For each visitor to our Web site, our Web server automatically recognizes the consumer's IP address and domain name (where possible).

We collect the IP address and domain name (where possible) of visitors to our Web site, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information, applications for membership and requests for member services.

This information we collect is used to improve the content of our Web page and may be used to notify consumers about updates to our Web site or to contact consumers for marketing purposes.

This site contains links to other Websites which provide information about issues, products or services of potential interest to Automobile Club of New York members. Each of these Websites has its own privacy policy governing the collection, use and distribution of information, which may be different than the Club's privacy policy. Accordingly, the Club assumes no responsibility for information collected, used or distributed by other entities that maintain Websites linked to this site.

WE DO NOT MAKE THE NAMES OR ANY OTHER IDENTIFYING INFORMATION OF OUR WEB SITE VISITORS OR CUSTOMERS AVAILABLE TO ORGANIZATIONS OUTSIDE AAA.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to us at the above address and telling us that you do not want to receive e-mail from our company.

Providing our members with high quality products and services requires that we collect and maintain certain information. With respect to this information we promise the following:

To safeguard all personal information against unauthorized access.

To collect only that information necessary to continue to provide you with high-quality products and services.

To require that companies who perform servicing and marketing functions for us maintain strict confidentiality concerning any information they acquire.

To notify you annually of our policies on information collection, sharing and safeguarding.

Categories of Information Collected

In the course of providing you with services and products and administering your membership, we collect the following types of information:

Information from your membership application, such as name, address and phone number.

Information about use of our membership benefits, products and services.

Information about transactions with companies selected by us to provide products and services especially for AAA members.

Information gathered on our Web site through online forms, site-visit data and automatic online collection devices known as "cookies"

How We Safeguard Personal Information

We limit access to personal information to authorized personnel who need to use it in the course of their job duties. We also have physical, electronic and procedural safeguards to protect your information from unauthorized access.

How We Use Personal Information

The information we collect from you is an important part of our ability to provide you with high-quality member services and to offer benefits, products and services that are relevant to you. In the course of our use of the information, we may share it with others, as set forth below:

We may share personal information when we are required to by law, such as a subpoena, to prevent fraud or in response to an inquiry by a government agency.

We may share personal information with companies who perform services or marketing functions for us or as part of a joint marketing agreement. We require these companies to observe strict confidentiality with respect to any information they obtain from us.

We may also share certain information, such as your name and address, with companies selected by us to provide products or services of interest to AAA members.

If you do not wish to receive information from companies selected by us to provide products and services especially for AAA members, write us an e-mail with the following information:

In the subject field enter "Suppression Request".
In the body of the e-mail please include your first name, last name, middle initial, full address, city, state, ZIP code, Club membership number, phone number and e-mail address.
Please send it to ·WebMktg@aaany.com.

You can also send a post card with the same information. Post cards should be addressed to:

Automobile Club of New York, Inc.
Attn. Marketing Dept. -- Suppression Request
1415 Kellum Place, Garden City, NY 11530-1690
Please allow six to eight weeks for processing. This will not prevent unwanted solicitations from companies that received your information from other sources.

e-Update
Your trust and privacy are of the greatest importance to The Automobile Club of New York. Our success depends on our ability to deliver useful and accurate information, and to maintain your trust. We may ask for your opinion or interests in certain products and services from time to time. This information is used to customize our emails to your tastes and preferences.
We will not sell, share or rent this information.


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The Automobile Club of New York serves motorists on Long Island, in the five boroughs of New York City, the seven counties immediately north of the city and Herkimer and parts of Lewis, Madison and Oneida counties.

© Copyright 2005 Automobile Club of New York, Inc., all rights reserved