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Consumer Rights

Tips on Consumer Rights

What You Should-and Shouldn't-Say and Do If Stopped by the Police

A traffic stop has the potential to turn into a nightmare. What are your rights? When does good citizenship and cooperation with the police cross the line into capitulation?

How to Fight a Traffic Ticket

The law has spoken, and you have a little yellow headache to show for it. What do you do?

How to Fight Insurance Fraud

A hard-hitting new consumer video and brochure teach the public about insurance fraud and how to fight back against swindles. Free copies are available at insurancefraud.org.

How to Get Top Dollar for Your Old Car

You can lower your anxiety-and, more important, boost the value of your old car-by taking a few tips from the experts.

How to Make the New York Lemon Law Work for You

Don't fear the lemon law, and expect a fair arbitrator, but don't assume that victory will be yours. These tips might help tip the scales in your favor, though.

Advice for Coping with an Accident

So you or a member of your family has been involved in a crash, and you now have severe injuries and their aftermath to deal with. What do you do now?