Approved Auto Repair Network

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AAA inspects thousands of repair facilities every year. To be a member of the AAA Approved Auto Repair network, facilities must meet or exceed minimum program participation requirements and agree to maintain demanding standards for both technical competence and customer service.

Here's what AAA requires:

To ensure these high standards are maintained, the Club inspects approved facilities within its territory annually and continually monitors their performance.

AAA Member Bill of Rights
As a AAA member, you're guaranteed much more than just quality auto repair. When you present your AAA membership card at an Approved Auto Repair facility, you are also entitled to:

Free Maintenance Inspection
When your vehicle is serviced or repaired at one of AAA's Approved Auto Repair facilities, on request, your vehicle will be inspected at no charge for items most frequently contributing to roadside breakdowns. You will also receive a written recommendation of any needed maintenance or repairs.

Written Estimate
You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of work performed on your vehicle may not exceed the written estimate by more than 10 percent unless authorized by you in advance. (Local and state regulations will take precedence regarding notification of repair costs.)

Warranty
Repairs, including parts and labor, are covered by a warranty of 12 months or 12,000 miles, whichever comes first (unless otherwise noted on the repair order.)

Returned Parts
As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that must be returned to the manufacturer under a warranty or exchange program.

Dispute Resolution
The Club will investigate any dispute between a member and an Approved Auto Repair facility and our decision on the dispute will be accepted by this business. You are not bound by the Club's decision and may seek recourse through other avenues.

Unless otherwise noted, all facilities listed offer a limited 12 month/12,000 mile nationwide warranty on certain repairs through Sonsio.