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Contact Us
AAA is a large organization and we wish to make sure that your e-mail reaches the most appropriate area for a prompt and accurate response. Therefore, please select carefully from the list below and direct your inquiry accordingly. In all correspondence with the Club, please include your AAA membership number.
Note that your swiftest response is likely to come from the
Online Customer Service section of the site, where you may search by category for the answer to many frequently asked and specific questions.
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Roadside Assistance
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Call 1-800-AAA-HELP (1-800-222-4357)
24 hours-a-day in the U.S. or Canada
(Do not e-mail your road service request.)
For non-roadside assistance complaints and inquiries regarding service on-road, affiliated stations, coverage and reimbursements,
e-mail us at:
WebMbrRelations@aaany.com
For questions about maintaining your vehicle, the Sonsio repair guarantee program or to be considered as a AAA-affiliated station or provider,
e-mail us at:
webers-external@aaany.com
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Member Services
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For all inquiries regarding membership, payments, joining, benefits and services, including payment questions for any product, including movie and theme park tickets, publications and non-travel sale items.
webmscorrespondence@aaany.com
(212) 757-2000, (718) 224-2222
(516) 746-7141, (914) 948-4600
(315) 797-5000
Mon.- Fri. 8 a.m. - 6 p.m.
Sat.- Sun. 9 a.m. - 5 p.m.
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AAA Travel Agency
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For all inquiries regarding International Driving Permits (IDP) and Inter-American Driving Permit (IADP), hotels, car rentals, cruises, tours, airline bookings and other travel related information.
webtravel@aaany.com
(212) 468-2600, (718) 279-7272
(516) 873-5100, (914) 286-4343
(315) 797-5000
(516) 873-2460 (Group and Corporate Travel)
Mon.- Fri. 8 a.m. - 6 p.m.
Sat.- Sun. 9 a.m. - 5 p.m.
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Media Contact
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For interviews for television, radio, newspaper and the Web. Media representatives contact:
webpublicinfo@aaany.com
(516) 873-2249
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Traffic Safety Services
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For inquiries regarding AAA Driver Improvement Program (DIP), programs for seniors and communities, student awards, school and employee programs, teen driver training and safety research.
webtrafficeng@aaany.com
(516)873-2364
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Government Affairs
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For inquiries regarding parking and moving violations and legislative issues.
webgovtaffairs@aaany.com
(516) 873-2254
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AAA Branch Offices
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Find the branch closes to you
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The AAA Foundation for Traffic Safety
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A not-for-profit, publicly-supported organization that funds research projects designed to discover the causes of crashes and develops educational materials for promoting road safety.
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Hertz
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For online reservations with AAA member discounts.
Click Here For Online Reservations
Information: 1-800-654-6656
Car Reservations: 1-800-654-3080
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Auto Buying Program
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For inquiries regarding local Club-affiliated auto dealers, contact
MemberServices@myAAAdealer.com
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Auto Leasing
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For inquiries regarding members-only auto leasing with no money down and free delivery of vehicle.
qfc601@aol.com
(800) 597-5050
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Cellular Phones
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For inquiries regarding members-only cell phone plans.
qfc601@aol.com
(800) 998-CELL (2355)
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For information on advertising in Car&Travel
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Terry Ausenbaugh
Advertising Director
(800) 842-7294 ext.452
tausenbaugh@homeandawaymagazine.com
P.O. Box 3535
10703 J Street
Omaha, NE 68127
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Automobile Club of New York, Inc. Executive Offices
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1415 Kellum Place
Garden City, NY 11530
(516) 746-7730
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Internet Services
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For all Website comments, inquiries or problems including invalid membership numbers or error messages.
webmaster@aaany.com
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· Privacy Policy · Disclaimers · Contact Us · Site Map
The Automobile Club of New York serves motorists on Long Island, in the five boroughs of New York City, the seven counties immediately north of the city and Herkimer and parts of Lewis, Madison and Oneida counties.
© Copyright 2005 Automobile Club of New York, Inc., all rights reserved
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